Frequently Asked Questions

RETURNS & EXCHANGES

What is your return policy?

Customers are responsible for covering the shipping costs associated with returning items.

To initiate a return, please follow these steps:

  • Carefully package the item(s) you wish to return, ensuring they are securely wrapped to prevent damage during transit.

  • Please use this address to return the print: 7324 Union Park Ave, Midvale, UT 84047.

  • Ship the package using a trackable shipping service of your choice. We recommend using a trackable shipping service to ensure your return reaches us safely.

  • Once we receive your return, our team will process it promptly and notify you of the status. If you have any questions or need further assistance, please don't hesitate to contact us at hello@sydgoestraveling.com

SHIPPING INFORMATION

How long will it take to receive my order?

Each print is custom-made to order to ensure the highest quality and satisfaction. Due to the personalized nature of our prints, please allow 3-5 business days for production before your order is shipped.

Once your order has been shipped, delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping is always free and is shipped with a DHL Express courier.

Do you offer international shipping?

Yes!

LIMITED EDITION PRINTS

Limited edition prints are produced in a limited quantity, meaning each print is numbered and accompanied by a certificate of authenticity, which verifies its authenticity and ensures its exclusivity.

The term "limited edition" indicates that only a predetermined number of prints will ever be produced from the original artwork. No additional prints will be made once the edition size is reached, making each print rare and collectible.

At Syd Goes Traveling, we take pride in offering a curated selection of limited-edition prints featuring photography worldwide. Each print is meticulously produced using premium materials and techniques to ensure exceptional quality and longevity.

If you have any further questions about limited edition prints or our collection, please don't hesitate to contact our customer support team for assistance at hello@sydgoestraveling.com.

TRAVEL PRINT MATERIALS

Our prints:

Each print is carefully crafted on 320 gsm of 100% Cotton Hahnemühle Photo Rag® paper. This natural white paper boasts a pure cotton texture and features an inkjet coating specially optimized for fine art prints.

Our frames:

Wood materials: Our picture frames are made in Germany from FSC®-certified wood. The wood comes from sustainably managed forests that meet the Forest Stewardship Council's criteria. The oak frames are made of solid wood from FSC®-certified sources with an oak veneer.

Glass materials: The frame windows are made of edge-ground float glass with a UV filter of approx 45%, apart from the A1 size, which is high-quality 3mm clear acrylic to prevent damage during transit. The frames also have an acid-free insert and a sturdy rear panel.